Payment methods:

• Credit or Debit Card payments through Barclaycard or Paypal
• Paypal payments
• Cheque or Postal Order

We want you to feel completely at ease doing business with us over the Internet. We know that security is a major concern to many of our customers therefore we use Barclaycard and Paypal as our online payment systems. Both use up-to-the-minute Secure Sockets Layer (SSL) technology which means that all credit card transactions are completely safe and encrypted to ensure the maximum protection. Your card details are not held on the Internet. Once payment has been validated and authorisation approved, the card details are deleted.

To increase the security of Internet transactions Visa and Mastercard have recently introduced 3D-Secure (like an online version of Chip and PIN). Depending on the card you have chosen to use, when you submit your card details, you may be asked by your card issuer for further authentication.

If you require alternative payment methods then please contact us on 0207 367 6217 where we will be happy to help.  Please note that orders by Cheque and Postal Order will not be dispatched until receipt of the cheque or Postal Order. 

Discounts

Below is a guide to the discounts given to customers who buy repeatedly from our website. This excludes any wholesale or discounted items.  Aside from the discounts set out below, each group will also receive other rewards during the course of the year. Please contact us if you would like to be part of our loyalty scheme.

Discount table

Group Name	Amount Spent in £s*	Discount Given
Coral	500 - 750	5%
Pearl	750 - 1000	10%
Crystal	1000 - 1500	15%
Diamond	1500+	20%

* annual amount, calculated from January to December of each calendar year

VAT Exemption

E-Beads is registered in the UK and as such can bill customers excluding VAT under the following circumstances:

• VAT registered customers within the EU, excluding the UK
• Customers who send us VAT numbers prior to placing an order
• Orders placed once we have agreed that it will be VAT exempt

Contact us:

Your questions, comments and feedback are very important to us. For the fastest response to your questions please email us at info@e-beads.co.uk including your order number if applicable.

We reserve the right to amend these terms & conditions in compliance with current UK & EU law. These terms do not affect your statutory rights.